- Ask for a service
- Candidate - Apply
- Candidate - missions
- Candidate - Our Clients
- Candidate - Wages and hours sheets
- In case of absence and cancellation
- The payment
- The staff
Serado (Home Service) 1st Swiss Agency in the service of individuals since 2002, recruits and places home staff in private individuals.
Personal advisors are at your disposal during the opening hours
Go to this page, select the desired service and fill out the form according to your needs.
The agency provides home/home help services in a fixed or temporary contract.
Candidates are declared, are granted a valid work permit or are Swiss. They are subject to the collective agreement for the rental of services.
We recruit our candidates according to their experiences (minimum 5 years in private house) and their references (verified). An interview is mandatory.
The candidate uses the equipment that is on site.
All our candidates are available by phone.
It is on your contract and on your cover letter received by email through your advisor Serado.
You will receive your invoice by email automatically or by mail on request.
You pay bill to the agency. No settlement on the spot with the candidate.
You can pay by ESR or by bank transfer.
You will receive your invoice at the beginning of the month after counting the hours of the previous month.
The deadline is 30 days.
You must sign his attendance sheet at the end of the month presented when the time comes.
Depending on your contract with your insurance, you can be taken care of. Thank you for checking with them.
Please pay your bill to the agency and then send your bill to your insurance in order to be reimbursed.
Thank you to contact the agency, a replacement will be offered to you as soon as possible.
Please contact the agency by email or by phone. We take care of finding you a new candidate at no extra cost.
Your candidate is asked to notify you 15 days in advance of any departure on vacation. If you would like a replacement, please contact us by email or by phone.
Please contact the live candidate by phone to move the mission. The agency automatically gives you its agreement.
Please contact the agency by registered mail. Notice according to the duration of the contract will be taken into account; See general terms and conditions on your rental service contract.
Visit our website on the Send an application page from the “Join our team” menu
Go to the current offers page from the “Join our team” menu. Apply for the offers you are interested in.
Please submit your application form to the agency by post, email, on the website or directly to the agency.
Once you have submitted your application, you will be contacted by an adviser to interview. An inscription will be completed after checking your references.
A file consists of an updated CV, all your work certificates, all your diplomas and administrative documents.
15 days after receiving your file and without any news from us, consider your application as lapsed.
Individuals who want a tailored service through the agency.
Once registered with the agency, after maintenance and verification of your references, through our application.
They are reachable by mobile phone.
You will find their numbers on your employment contract.
You represent the agency Serado. It is through your work that the image of the agency materializes. It is best to contact the customer 24h after receiving the contract.
No, you only take the customer’s material on site.
A professional and adapted work outfit.
Please contact the customer on-line to announce your absence. Please prevent at least 15 days in advance in case of departure on vacation.
Through your time sheets that the agency gives you when you register.
It is a sheet that allows you to raise your hours of work with each of your customers.
These sheets must be returned to the agency. Fulfilled and signed, by the customer and yourself, before the last day of each month. By email, by post or by hand.
Your sheet will be counted for the next month.
Between the 3rd and the 6th of the following month.